A Story of Craftsmanship, Collaboration, and Homeowner Experience

How Irregular Agency partnered with Tobacco Road Custom Builders to create a cinematic, story-driven project showcase designed to fuel social growth, elevate their brand, and drive qualified leads.

About the Builder

Tobacco Road Custom Builders
Raleigh, North Carolina


Tobacco Road Custom Builders brings extensive, hands-on experience crafting high-end, built-to-suit homes throughout Raleigh and the surrounding areas. Their leadership is personally present on-site, collaborating closely with homeowners while leveraging a trusted network of luxury subcontractors.

They specialize in:

  • Custom new builds

  • Remodels and additions

  • Outdoor living environments

Their approach is relationship-first: they call them partners, not clients.

The Challenge


Despite their craftsmanship and reputation, Tobacco Road faced gaps that limited their digital presence:

  • No consistent project documentation

  • Limited social media content and growth

  • An outdated website and lack of cohesive brand narrative

  • No storytelling that captured the builder–homeowner relationship

Irregular Agency’s Approach

Content Strategy


Early Results

Conclusion: A Partnership That Elevates Craftsmanship


The Project


This project centered on a full custom home created through close, ongoing collaboration between the builder and the homeowners. The homeowners’ trust, involvement, and excitement became the foundation for a more meaningful narrative.

Irregular Agency documented the project over a full-day shoot, capturing both cinematic visuals and emotional depth through on-camera storytelling.


1. Discovery & Content Audit

We began by auditing Tobacco Road’s online presence, identifying opportunities to strengthen storytelling, improve brand consistency, and support their long-term visibility.

2. Planning Call & Storyboarding

Rather than creating another standard “luxury highlight” reel, we worked with the builder to shape a narrative centered on collaboration, trust, and the homeowner experience. We outlined a story structure that highlighted:

  • The journey of building a custom home

  • Shared decisions and problem-solving

  • Craftsmanship and design intention

  • The relationship between builder and homeowner

3. Homeowner Interviews & Walkthrough

We filmed a guided walkthrough led by the homeowners, revealing room-by-room decisions, design choices, and meaningful details. This shifted the content from a simple showcase into a lived experience.

4. Builder Perspective

To complete the story, we captured builder-led commentary that added context around process, craftsmanship, and the partnership dynamic.

They needed content that didn’t just show a house — it needed to tell their story.

Deliverables


Long-Form Videos

  • Full homeowner walkthrough

  • Builder interview & perspective film

  • Combined story-driven project feature

Short-Form Edits

  • Instagram Reels versions

  • YouTube Shorts

  • TikTok-ready cuts

  • Square/vertical formats for social feeds

  • Versions tailored for ads or boosted posts

Content Strategy

  • Recommended posting schedule

  • Messaging themes and caption guidance

  • Advice on using the content for website refresh

  • Suggestions for using clips on Google Business Profile, Houzz, email campaigns, and referral outreach

We designed a multi-platform strategy to help Tobacco Road maximize their investment:

Website

Turn the long-form story into a key portfolio piece, giving prospective clients a “walkthrough” experience before the first phone call.

Instagram + Facebook

Frequent Reels to build momentum, showcase craftsmanship, and humanize the builder.

YouTube

Shorts + a longer film to improve discoverability, strengthen SEO around Raleigh custom home building, and build long-term traffic.

Google Business Profile

Short testimonial-driven clips to increase trust and engagement.

Email & Referrals

Videos repurposed into value-led outreach to past clients, realtors, and partners.


While we are still gathering long-term data, the immediate reaction has been strong:

  • The builder loved the story-first approach

  • They expressed excitement to use the videos to market their business

  • Homeowners were enthusiastic about participating and sharing the story

  • Builder feedback reaffirmed how aligned the final content was with their vision and brand

This project demonstrates that builders don’t just need polished footage — they need storytelling that builds trust, showcases expertise, and creates emotional connection.

Irregular Agency’s narrative-first approach transformed this custom home project into a timeless marketing asset that will support Tobacco Road Custom Builders’ growth across web, social, and referral channels.

Ready to showcase your next build with story-driven, cinematic content?

Let’s capture your craftsmanship and help turn your work into your strongest marketing tool.

Contact

About the Builder

Tobacco Road Custom Builders
Raleigh, North Carolina


Tobacco Road Custom Builders brings extensive, hands-on experience crafting high-end, built-to-suit homes throughout Raleigh and the surrounding areas. Their leadership is personally present on-site, collaborating closely with homeowners while leveraging a trusted network of luxury subcontractors.

They specialize in:

  • Custom new builds

  • Remodels and additions

  • Outdoor living environments

Their approach is relationship-first: they call them partners, not clients.

The Challenge


Despite their craftsmanship and reputation, Tobacco Road faced gaps that limited their digital presence:

  • No consistent project documentation

  • Limited social media content and growth

  • An outdated website and lack of cohesive brand narrative

  • No storytelling that captured the builder–homeowner relationship

They needed content that didn’t just show a house — it needed to tell their story.

Irregular Agency’s Approach

Content Usage Strategy


Early Results

Conclusion: A Partnership That Elevates Craftsmanship

The Project


This project centered on a full custom home created through close, ongoing collaboration between the builder and the homeowners. The homeowners’ trust, involvement, and excitement became the foundation for a more meaningful narrative.

Irregular Agency documented the project over a full-day shoot, capturing both cinematic visuals and emotional depth through on-camera storytelling.


1. Discovery & Content Audit

We began by auditing Tobacco Road’s online presence, identifying opportunities to strengthen storytelling, improve brand consistency, and support their long-term visibility.

2. Planning Call & Storyboarding

Rather than creating another standard “luxury highlight” reel, we worked with the builder to shape a narrative centered on collaboration, trust, and the homeowner experience. We outlined a story structure that highlighted:

  • The journey of building a custom home

  • Shared decisions and problem-solving

  • Craftsmanship and design intention

  • The relationship between builder and homeowner

3. Homeowner Interviews & Walkthrough

We filmed a guided walkthrough led by the homeowners, revealing room-by-room decisions, design choices, and meaningful details. This shifted the content from a simple showcase into a lived experience.

4. Builder Perspective

To complete the story, we captured builder-led commentary that added context around process, craftsmanship, and the partnership dynamic.

Deliverables


Long-Form Videos

  • Full homeowner walkthrough

  • Builder interview & perspective film

  • Combined story-driven project feature

Short-Form Edits

  • Instagram Reels versions

  • YouTube Shorts

  • TikTok-ready cuts

  • Square/vertical formats for social feeds

  • Versions tailored for ads or boosted posts

Content Strategy

  • Recommended posting schedule

  • Messaging themes and caption guidance

  • Advice on using the content for website refresh

  • Suggestions for using clips on Google Business Profile, Houzz, email campaigns, and referral outreach

We designed a multi-platform strategy to help Tobacco Road maximize their investment:

Website

Turn the long-form story into a key portfolio piece, giving prospective clients a “walkthrough” experience before the first phone call.

Instagram + Facebook

Frequent Reels to build momentum, showcase craftsmanship, and humanize the builder.

YouTube

Shorts + a longer film to improve discoverability, strengthen SEO around Raleigh custom home building, and build long-term traffic.

Google Business Profile

Short testimonial-driven clips to increase trust and engagement.

Email & Referrals

Videos repurposed into value-led outreach to past clients, realtors, and partners.

While we are still gathering long-term data, the immediate reaction has been strong:

  • The builder loved the story-first approach

  • They expressed excitement to use the videos to market their business

  • Homeowners were enthusiastic about participating and sharing the story

  • Builder feedback reaffirmed how aligned the final content was with their vision and brand

This project has already sparked conversations around future content capturing opportunities.

This project demonstrates that builders don’t just need polished footage — they need storytelling that builds trust, showcases expertise, and creates emotional connection.

Irregular Agency’s narrative-first approach transformed this custom home project into a timeless marketing asset that will support Tobacco Road Custom Builders’ growth across web, social, and referral channels.

Ready to showcase your next build with story-driven, cinematic content?
Let’s capture your craftsmanship and help turn your work into your strongest marketing tool.

👉 Book a Free Visual Presence Audit

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